Thank you for choosing CanApp. We value your trust and are committed to ensuring a smooth experience. Please read our refund policy carefully before making any payments.

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🔹 1. General Policy

Payments made through Razorpay for any services, subscriptions, or features on CanApp are non-refundable, unless otherwise stated or legally required.

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🔹 2. Eligibility for Refunds

Refunds may be considered only under the following conditions:

• You were charged multiple times for the same service due to a technical issue.

• You made a payment but did not receive access to the feature/service within a reasonable time.

• You were charged incorrectly (e.g., wrong amount).

All refund requests must be made within 7 days of the transaction.

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🔹 3. How to Request a Refund

To request a refund, please email us at:
📧 onfoindia@gmail.com

Include:

• Your full name

• Mobile number or email ID used for registration

• Payment date and transaction ID (from Razorpay)

• Reason for refund
   

🔹 4. Processing Refunds

• Approved refunds will be processed within 7–10 business days.

• Refunds will be credited to the original payment method used during the transaction.

• Razorpay processing charges (if any) may be deducted from the refund amount.
   

🔹 5. No Refund Situations

We do not offer refunds in the following cases:

• User changes their mind after payment

• Service was used partially or completely before refund request

• Delay caused by user's network/device issues
   

🔹 6. Contact Us

If you face any issues with payments or refunds, please reach out at:
📧 onfoindia@gmail.com

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Note: This policy is subject to change. Please review it periodically for updates.